![]() You appear to have an ‘all products’ time-limited licence on your system, which is what was activating Dorico Pro 3.5 in trial mode - presumably this is on a USB eLicenser that was either bought with a boxed Steinberg product or has been used for a Steinberg Zero Downtime claim. Once this is the case you might need to reboot your computer to get things working from the updated full licence. Now that you have bought your Dorico Pro 3.5 update, you should see “Dorico Pro 3.5” in eLicenser Control Center after entering the activation code successfully. (Please note: these telephone numbers are NOT for technical support, just for questions regarding the order, payment or refund process. Alternatively, you can reach us at the below phone numbers. Dorico SE licences show as “Dorico SE” - for now, at least, they are free of charge and always work with the latest version of Dorico. Our Customer Service Team will respond to your question as quickly as possible. Licences show the “point 5” version number in eLicenser Control Center when relevant - so at the moment I have “Dorico Pro 3.5” and “Cubase Pro 10.5” licences. Dorico is the next-generation music notation and composition software from Steinberg, already used by tens of thousands of musicians worldwide on macOS and Windows, now available for the iPad. Steinberg use “update” for a higher version of a product you already own - which may or may not be chargeable - and “upgrade” for moving to a higher edition of a product, e.g. Select the Soft-eLicenser containing the license to be reactivated. ![]() A list of all registered licenses that can be reactivated appears. ![]() You are not the first person to get caught out by Steinberg “point 5” versions being chargeable updates. Dorico 4 content generally consists of vstsound files. On the new page, click on the Reactivate button at the top left.
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